A couple weeks ago my family and I took a trip to Springfield, Illinois. Before we left, I made reservations for two nights at a hotel that I chose based on room occupancy allowances (we have five people), TripAdvisor reviews, price, and a history of good luck with that particular chain.
When we checked in they told us that the hotel was undergoing renovation, but we didn’t think much of it. It was already well past our little ones’ bedtimes, and as long as there was no overnight construction, we didn’t mind if some rooms weren’t complete. We were looking forward to settling in for the night, but when we stepped off the elevator on our floor, we were met with chaos. Doors were open, exposing half-redecorated rooms, and drywall dust covered the hallway. When we opened our door, there was no countertop in the “kitchenette” area, there was drywall dust on the carpet, and cardboard left sitting in the bathroom.
My husband went down to complain, and they gave us a new room but not before warning that none of the rooms had the kitchenette countertops. Our second room was at least dust- and cardboard-free, and it was too late to change hotels so we decided to make the best of it.
After we had gotten the kids settled into bed, we realized the new deadbolt wasn’t properly aligned so it wouldn’t lock. But again, we decided to just deal.
I heard my husband get up a few times in the middle of the night but I ignored it and went back to sleep. In the morning, though, he told me what he had been doing.
As a former fireman, he couldn’t sleep. The open room doors bothered him because they’re supposed to be closed at night for fire-containment purposes. (If a fire starts in one room, a closed door can keep it from spreading to others.) He walked the entire hotel and found 34 doors left open. He always walks the exit routes so he knows where they are in case we need them. When he did, he found equipment (including ladders) stored in the stairwells, which is not allowed per fire code. In an emergency, people could trip over the equipment or even knock it over, blocking other people’s escape.
He apologized to me, but said he couldn’t stay there another night and we needed to find a new hotel. He said, “I really wish I could be ignorant about the hazards here, but I know too much and this isn’t safe. I wish I didn’t know or didn’t care, but I do, and we can’t stay here.”
He thought I’d be annoyed by his “pickiness,” but I understood. It’s the same way I am with car seat safety. In a way, I wish I didn’t know or didn’t care about the importance of car seats. In a way, I wish I could just go ahead and let my kids ride without seats when they’re “just going around the corner” because the risk of something happening is so small. But I know that a small risk (of a car crash or a hotel fire) is still a risk I’m not willing to take.
So that morning, my husband called the local fire department, who said they would send an inspector out. We also talked to the manager, who was shocked that doors had been left open, and agreed that the hotel really should have shut down during construction. (The parent company had insisted on keeping it open.) She cancelled our reservation for that night and refunded all of our money for the previous night.
I don’t know what happened as a result of the fire inspection, but I do know that I’ll happily indulge my husband’s fire-safety obsessions as long as he continues to indulge my car-seat ones. We’re a little crazy like that.
Little did we know, Jennie *would* be the life of the party. But, I digress. Construction issues aside (drywall dust and cardboard in a room where guests will be staying? really?!), I had no idea that open hotel doors are bad news. But, it makes total sense and will be the first thing I look for, next to the trip hazards in the stairwells (no, seriously! we often take the stairs to get exercise and avoid laggy elevators).
I completely understand where you’re coming from. Car safety is my personal issue (hence the blog and real life advocacy), and it’s not one that most people care about. However, what’s the point of knowledge if it isn’t used to help people?
Wow, I am glad you guys reported that hotel, for the safety of other guests who may not be aware of these dangers. I agree that’s a huge disaster waiting to happen. I’m also glad they gave you a refund. Hopefully the fire department will force them to close down (or fix the problems) during construction and then the parent company won’t have any say in the matter.
I know enough that I insist all bedroom doors in the house MUST be closed at night, but I am not sure it would have crossed my mind to check other doors in the hotel or to make sure the fire exits were clear so they could be safely used in an evacuation. I am thankful for people like your husband who watch out for people like me.
I say this with only good feelings and humorous intent (as I am car seat obsessed and my husband used to be a volunteer fire captain) but you guys must be the life of the party! Our friends and family know who to go to for safety information and who to avoid if they just want a casual good time. At one family reunion in particular he reported the house rental company for fire safety concerns and I refused to let any of the little kids pile unbuckled into cars for the short drives from beach to said rental.