Back in May we brought you news that Kiddy World Plus car seats were being recalled because of a faulty buckle. At the time, there was no fix or information about what consumers should do. Kiddy has now issued directions for owners of these seats.
Recall details: On the Kiddy World Plus seats, the buckle tongue on the shield may not fully engage, giving a false impression that the seat is securely fastened. This recall applies to all Kiddy World Plus seats sold in the United States.
Remedy: Owners should stop using their seats and return them for a refund of the purchase price. Owners should contact Kiddy customer service at 1-855-KIDDY (1-855-925-4339) for a free shipping label. Upon receipt of the seat, Kiddy will issue a refund.
Kiddy’s website currently states that this remedy applies to seats manufactured between February 1, 2012 and May 1, 2013. However, we have confirmed that this recall and remedy applies to all manufacture dates of the Kiddy World Plus. Anyone who owns this seat should contact Kiddy for instructions on how to return their seats.
The full text from Kiddy’s website reads as follows:
Dear Kiddy Consumer,
Kiddy USA, Inc. has determined that certain Kiddy World Plus car seats do not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 213. Kiddy is conducting a recall of these seats. The buckle tongue on the car seats included in this recall may not fully engage and could give the user the false impression that the buckle is fully latched when it is not. The car seats involved in this recall are a combination forward facing child restraint converting to a high back booster and were produced between February 1, 2012 and May 1, 2013.
Description of the Noncompliance
The buckle tongue on the car seats included in this recall may not fully engage and could give the user the false impression that the buckle is fully latched when it is not.
Remedy for the Noncompliance
Kiddy will reimburse owners the full purchase price of the car seat. Do not return the product to a retailer. Owners should contact Kiddy at 1-855-92-KIDDYand speak with a Customer Service Representative. Kiddy will send owners a free shipping label to use to return the complete car seat to Kiddy. Upon receipt, Kiddy will send the owner reimbursement for the purchase price of the car seat.
If you are having difficulty getting your car seat remedied within a reasonable amount of time, you may write to the following address:
National Highway Traffic Safety Administration
1200 New Jersey Ave, S.E.
Washington, D.C. 20590
Or you may call the toll free Vehicle Safety Hotline at 1-888-327-4236 or (TTY: 1-800-424-9153)
Or visit www.safercar.gov and search Recall ID: 16C-005
Kiddy is committed to your child’s full safety. We apologize for any inconvenience this matter may have caused.