Today started with the child restraint manufacturers session. Mostly, we heard about revisions to existing products and manuals. There really wasn’t much for new products. At least one of these new products was just announced in a press release, so hopefully I can say more about it in this space very soon! I suspect the new products I hoped to discuss will be on display at the ABC Kids Expo in September. Heather and I will be there as media attendees, so hopefully we will have much more interesting news and photos to share then!
In the mean time, I’ll discuss what the representative from Chicco USA had to say about some of the most common issues they hear about on the customer service line.