I’ve been a semi-active ebay member for over 11 years now, maintaining a 100% feedback record with little effort, just by being fair. I’ve had a few minor issues, but all were eventually resolved. One time I bought a coin that wasn’t what was shown. The seller said it was the only one of its kind in his inventory so there was no other possibility. It was a stalemate until the last few days that I could leave feedback. I sent a message asking if the other coin had been found. By some miracle, it appeared in the back of a drawer! He let me keep the first coin, though it wasn’t worth anything over the 50 cents of the coin itself. One other time I got an item that wasn’t as described. The seller didn’t reply to a number of ebay messages or emails over a couple weeks. Finally, I left him a “neutral”. Within hours, they sent me an angry email. Funny how stuff like that works. Some time later, I noted that the member’s ebay account had been closed. Go figure.
Well, here’s a new one for you. I bought a computer game at retail and never had a chance to open it during the return period. I just haven’t had time or interest for games lately. It was new in a sealed box, so I put it up for sale on ebay. It sold, for somewhat less than the retail amount I paid. It was a limited edition that hadn’t been available at retail for some time and mine sold for one of the lowest recent prices on ebay. I offered USPS Priority flat rate and UPS shipping. The buyer opted for the cheaper one, of course, even though the auction clearly said USPS was, “at your own risk”. I also stated “no returns” in the auction rules. I shipped it next day and it arrived a couple days later.
The buyer claimed the outer product box was damaged (but not the contents). He said that as a collector, “this detracts from the value of the item imo.” He also said it was, “very imporperly packed.” I politely replied that the item was packed exactly as stated, using the medium flat rate box specified in the auction and I even included extra cardboard lining the priority mail box for protection. For a collector, I wondered why they hadn’t opted for the insured shipping option.