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Monthly Archive:: November 2008

Working Moms

Are you tired?  Frazzled?  Out-of-sorts?  You must be a working mom!  Working moms really have a rough life and I don’t mean that facetiously.  I consider myself a SAHM for the most part, but I do volunteer heavily for my local Safe Kids coalition.  I’m their volunteer and membership coordinator, web master, newsletter editor, and I’m an instructor on top of all that.  There usually isn’t a week that goes by where I’m not emailed at least daily about something SK related or called upon to attend an event (I feel obligated to attend as many events as possible, not only to keep my skills up-to-date, but also to set a good example as volunteer coordinator and instructor).  Some weeks, like this week, all of those duties assert themselves and make me wonder why I ever got involved in the first place.  When I have to help teach a class, it typically takes the better part of 3-4 full days.  Fortunately, we only teach 2-3 classes per year.  Ah really, I shouldn’t complain; I like the people I work with at my coalition.

Will Skinny be back? A plea to manufacturers.

Skinny is back in demand – that is, if you’re a carseat or booster.  Unfortunately skinny is also hard to come by these days and that’s a real problem.  In a time when Americans are downsizing their vehicles in droves –  increased laws and awareness are keeping more and more kids in CRs longer.  The combination of these two factors is creating a real space problem.  

Customer [dis]Service

We order stuff online.  A lot.  Things go wrong.  You get the wrong item, it’s defective, you change your mind, whatever.  You call, they ask for your name or phone or credit card number, then you return or exchange it in 5 minutes.  Many times, you can take care of it easily online with a few clicks. Worst case, if it’s your own dumb fault, maybe you pay a restocking fee.  Maybe you have to make two calls or it takes 15 minutes and is a little more difficult.  99% of the time it’s only a minor hassle.

It’s that 1 out of 100 times that takes 60 minutes or even longer to do something that should take 5 or 10 minutes.  I’ve had bad service.  Representatives who are clueless.  Some who just aren’t nice.  I’ve dealt with the huge companies like Amazon.Com and Apple.  I’ve dealt with tiny manufacturers and retailers.  Of all of them, only one company stands out as having routinely horrible service.

Ask Marvin #11: Contests, Freebies and Sponsors

Today, Marvin is accused of being a cheapskate.

Dear Marvin.  I’ll get straight to the point.  Your giveaways have not included a single carseat.  Kind of odd for a place called CARSEATblog, isn’t it?  In fact, not a single giveaway above like 30 or 40 bucks at most.  What gives?  I mean, you’ve been at it for a few months now.  You must be rolling in cash from advertisements.  You’ve been begging for big time sponsors and giveaways to the point of being pathetic.  It’s really sad.  I mean, Kecia and Heather are such great writers, but they can pull Darren’s and your weight for only so long.  Carseatblog is good, but it would be a lot better with some BIGTIME giveaways.  Seriously, I see all these other general parenting websites giving away carseats and strollers.  Some are blogs that aren’t even dedicated to these products and don’t get a fraction of the readers that Car-Seat.Org does.  Step up to the plate and SHOW US THE CARSEATS! – Signed, Desperate Dahlia.”