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Recalls Archive

Graco Expands Buckle Recall to Include Additional Convertible & Combination Seats

If you are the owner of a Graco convertible or combination seat that has one of the recalled buckle designs pictured below, and your carseat was not included in the initial recall period because it was made either before or after the initial recall period of January 2009 – July 2013, please note that your seat is now included in this expanded recall.

From Graco:

“To alleviate any additional concerns, Graco has decided to include the harness buckles used on all toddler convertible car seats and harnessed boosters manufactured from 2006 through 2009 in its recent recall. For any concerned parent or guardian, we will continue to offer a replacement harness buckle at no cost. Consumers can place their order online at GracoBuckleRecall.com and  can continue to use their car seat while waiting for the new buckle. We want to stress that our car seats are safe and effective in restraining children. For additional questions, consumers can contact our customer service team at 800-345-4109 or consumerservices@gracobaby.com.”

MODEL NAME                     AFFECTED DATES

Argos 70

Argos 70 Elite

5/1/2011 through 7/31/2013

Classic Ride 50 10/1/2011 through 9/30/2013
Comfort Sport

Ready Ride

10/1/2010 through 9/30/2013
Cozy Cline

Step 2

1/1/2006 through 4/30/2010
My Ride 65

My Ride 65 with Safety Surround

4/1/2009 through 7/31/2013; and 9/30/2013
My Ride 70 5/1/2012 through 7/31/2013
My Size 70

Size 4 Me 70

Head Wise 70 with Safety Surround

1/1/2012 through 7/31/2013; and 8/3/2013
Nautilus 3-in-1

Nautilus Plus

Nautilus Elite

10/1/2007 through 7/31/2013; and 8/19/2013
Smart Seat

Smart Seat with Safety Surround

12/1/2010 through 9/30/2013; and 10/9/2013, 12/25/2013, 1/10/2014

From NHTSA: 

On March 7, 2014, Graco informed NHTSA it would be including an additional 403,222 seats in this recall, including certain model year 2006 through 2014 Argos 70 Elite, Ready Ride, Step 2, My Ride 65 with Safety Surround, My Size 70, Head Wise 70 with Safety Surround, Nautilus 3-in-1, Nautilus Plus, and Smart Seat with Safety Surround. The defect involves difficulty in unlatching the harness buckle. In some cases, the buckle becomes stuck in a latched condition so that it cannot be opened by depressing the buckle’s release button. It may be difficult to remove the child from the restraint, increasing the risk of injury in the event of a vehicle crash, fire, or other emergency, in which a prompt exit from the vehicle is required. Graco is offering to replace the buckle with a new design, free of charge. Registered owners will be notified beginning around early April 2014, and offered the free replacement buckle. All other owners may contact Graco at 1-800-345-4109 (toll-free) or 1-330-869-7225, or online at www.consumerservices@gracobaby.com.

NHTSA Questions Graco’s Logic Regarding Recent Buckle Recall

NHTSALast month, Graco recalled close to 3.8 million carseats due to an issue with sticky buckles. However, they did not issue a recall for 1.8 million infant carseats, including all the various SnugRide models, which have used the same buckle in the past. Many parents have questioned the decision not to recall the infant seats, and now NHTSA has ordered Graco to explain their reasoning. Graco will have until March 20 to respond to the agency’s request.

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In the meantime, if you do need a replacement buckle for a Graco infant seat, you can request one by calling Graco 800-345-4109  (Monday through Friday from 9 a.m. until 5 p.m.). For more info on the buckle recall please see:  https://www.pages02.net/newellrubbermaid/harness-buckles .  For Canada, please see the Transport Canada Recall Information and Graco Baby Canada.

Find out about recalls

IMG_0696 (2)Since last week’s Graco buckle recall, one of the big questions parents have been asking is, “How do I know if my child’s seat is part of a recall?”

The answer is: “Register your seat with the manufacturer, so they can contact you!”

Most manufacturers give you three ways to register a seat.

  1. Each seat comes with a postcard that is pre-printed with the seat’s model and serial number. Just fill in your own contact information, and stick it in the mail. The postage is prepaid!
  2. Click your way to the manufacturer’s website. You’ll need to have the model, serial number, and date of manufacture (DOM) handy. That info can be found on the postcard that came with the seat (assuming you haven’t mailed it in or lost it), or on stickers on the seat itself, and you’ll have to be careful to enter the numbers correctly.
  3. Call the toll-free number on the postcard or instruction manual. This option involves talking to a real, live person, after spending the requisite minutes on hold, but if you have any questions about your seat, you can get them answered at the same time. Once again, make sure you have the model, serial number and DOM in front of you before you call.

If you’ve moved since you first registered your seat, your best bet is to call the company to make sure the company still knows how to get ahold of you. 

By the way, this applies to more than just carseats! Almost all baby gear, from high chairs and swings to strollers and cribs, can be registered with the manufacturer, and doing so ensures that if there ever is a recall, you’ll find out about it. So, what are you waiting for? Send in that postcard!

Graco Recall Buckle Identification

The easiest way to know whether a 2009-2013 Graco convertible or combination seat is affected by this recent recall is by buckle identification.

If you own a Graco convertible or combination seat model with either of the recalled buckle styles shown below then your model is almost certainly recalled. If you registered your carseat by either mailing in the registration card or by filling out the online registration form then you should automatically receive your replacement buckles in the mail during the next few weeks. If you didn’t register your carseat or if you’re not sure – submit this form to order replacement buckles from Graco.

 

Graco Recall Buckle Identification